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General Information

Student Technical Support  

Downtown - Bldg 60
BGCME Room 3311
8-5 Monday-Friday 
staff: Curtis Merritt and Lesia Collins  
Hawthorne Campus (Hospital) 
staff:  Joseph "Barry" Newberry  pager 336-806-1646 
AV and Education tech support for the Dean’s Boardroom, Babcock Auditorium, Commons, and other Hanes building events are now supported through AV1support@wakehealth.edu (Kailo Education and AV Support). For AV issues in Hanes during regular business hours, contacting tech support by pager (336-806-1646) is the fastest and most reliable method. 


Medical Center Helpdesk - 24/7

For anything related to network problems, access to WakeOne or email, username/password reset, etc . . .  
6-HELP (336-716-4357) 
24 Hours a Day, 7 Days a Week 
file a ticket online at 

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