Graduate School of Arts & Sciences-Hawthorne Campus

Using the Install file on a personal device

1. Click ->  New EndNote21 zip If you are not located on campus during this install, you may be asked to authenticate.  If asked to choose, select  Atrium Health Wake Forest Baptist. Enter your  ‘@wakehealth.edu’ credentials. 
   
   [Note:  Atrium users installing this file on an institutional computer will need to use your WakeHealth email and also will need to contact your IT support to provide administrative credentials during upload]
    
2. Once authenticated, you will be taken to the .ZIP file folder page. (see next step)
3. Click ‘Download’ from the menu
   
4. Once the file is downloaded, locate the downloaded file.  it is usually found in the Downloads folder.
   Right-click (Do not double click) the EN21Inst compressed file and select “extract all”,
   Select a destination and extract the files 
   
   [Note:  If you do not extract first, the license file will not be applied during program install. Users should never be asked to put in a license code at any point during download.  If you do, be sure you are using Right Click as your extract method.  If still having issues, contact either librarian shown in left column. ]
   
5. From the extracted files, locate and run the installer file, EN21Inst.msi
6. Complete the remaining default steps to finish the EndNote setup.

FYI, Microsoft Office programs must be closed when running this installer.

Note: To Atrium patrons using this method to download files. 
This installation loads EndNote 21.0.0. Administrative rights are NOT required to load this version.

At this time, EndNote has been updated to version 21.0.1.  Admin rights ARE required to run all updates.  Contact the HELP desk via the Service Now - Get Help  to have them grant privileges to run this and future updates.

[Note:  Atrium users will need to use the PC(personal tab) to install EndNote, since Atrium does not have access to WakeHealth Software Center.]

Using the Software Center (Medical Center assigned computer)

1.  Go to the Software Center located on your desktop.  If unable to locate, type Software into the Windows search pane  (lower left corner). Choose Software Center App. f you are not located on campus during this install, you may be asked to authenticate.  If asked to choose, select  Atrium Health Wake Forest Baptist. Enter your  ‘@wakehealth.edu’ credentials.
2. Locate and click on the EndNote app. 
3. Click on the Install button.  Do not power off or reboot the device while installation is running.
4. Once the program is done installing, the button will change from "Install" to "Uninstall"
5. Verify that EndNote has been loaded by going to your application list, and locating the EndNote folder in the E-section.  Use the down arrow to access the program file.
6. This installation loads EndNote 21.0.0. Administrative rights are NOT required to load this version.
7. At this time, EndNote has been updated to version 21.0.1.  Admin rights ARE required to run all updates.  Contact the HELP desk via the Service Now - Get Help  to have them grant privileges to run this and future updates.

Mac installation

**Close all other applications before running this install file. Other programs cannot be open or the installer will pause until all programs or closed.**

1. Click ->  New EndNote21 macOS If you are not located on campus during this install, you may be asked to authenticate.  If asked to choose, select  Atrium Health Wake Forest Baptist and then enter your  ‘@wakehealth.edu’ credentials.
2. Once authenticated, you will be taken to the EndNote21SiteInstaller.dmg download page.
3. Click the ‘Download’ button [upper right]. 
   Install will show download status in bottom left.(see image in next step)
    
4. Click on down arrow and choose Open, or double click on download file.  
   
    
5. The EndNote Installer frame opens, click on EndNote21SiteInstaller.dmg file.
   
6. Click on the EN icon (in middle) to proceed at this point. 
    
7. Click on Install. 
    
8. Follow through the default Mac Install Instructions to complete EndNote setup. 
   .
   NOTE: At one point during the Customizer windows, you may be asked to enter a user name and password, this is the computer credentials, not Medical Center credentials.