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EndNote

Software Support & Training

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Kim McBride
she/her/hers
Contact:
Wake Forest School of Medicine
Carpenter Library
336-716-9074
Subjects: Services, Tech Tools

Research Librarian

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Mark McKone
Contact:
Wake Forest School of Medicine
Coy C. Carpenter Library
336.716.3108

What is EndNote?

EndNote is a software program for PC or MAC that works with Microsoft Word to automatically format in-text citations and end-of-paper bibliography lists for your manuscripts with your chosen style (APA, NIH, Vancouver, etc).  

EndNote can also be used as a personal database to gather and store citation records from a variety of information sources.

EndNote Installation

EndNote logoStudents and employees of Atrium Health Wake Forest Baptist may download a copy of the EndNote™20 software to their institutional computers and personal devices.

Choose a tab above to view directions on how to upload this program for your computer type.

Using the Install file on a personal device

  1. Click -> ​zip icon EndNote20.3Inst.zip. If you are not located on campus during this install, you may be asked to authenticate.  If asked to choose, select  Atrium Health Wake Forest Baptist. Enter your  ‘@wakehealth.edu’ credentials.
  2. Once authenticated, you will be taken to the .ZIP file folder page. (see next step)
  3. Click ‘Download’ from the menu
  4. Once the file is downloaded (it is usually found in the Downloads folder),
    Right-click (Do not double click) the EndNote#Inst.ZIP file and select “extract all”,
    Select a destination and extract files
  5. From the extracted files, locate and run the installer file, EN20Inst.msi
  6. Complete the remaining default steps to finish the EndNote setup.

Using the Software Center (Medical Center assigned computer)

  1.  Go to the Software Center located on your desktop.  If unable to locate, type Software into the Windows search pane  (lower left corner). Choose Software Center App. f you are not located on campus during this install, you may be asked to authenticate.  If asked to choose, select  Atrium Health Wake Forest Baptist. Enter your  ‘@wakehealth.edu’ credentials.
  2. Locate and click on the EndNote app. 
  3. Click on the Install button.  Do not power off or reboot the device while installation is running.
  4. Once the program is done installing, the button will change from "Install" to "Uninstall"
  5. Verify that EndNote has been loaded by going to your application list, and locating the EndNote folder in the E-section.  Use the down arrow to access the program file.
  6. This installation loads EndNote 20.3. Administrative rights are NOT required to load this version.
  7. At this time, EndNote has been updated to version 20.5.  Admin rights ARE required to run all updates.  Contact the HELP desk via the Service Now - Get Help  to have them grant privileges to run this and future updates.

Mac installation

**Close all other applications before running this install file. Other programs cannot be open or the installer will pause until all programs or closed.**

  1. Click -> EndNote20SiteInstaller.dmg, If you are not located on campus during this install, you may be asked to authenticate.  If asked to choose, select  Atrium Health Wake Forest Baptist and then enter your  ‘@wakehealth.edu’ credentials.
  2. Once authenticated, you will be taken to the EndNote#Installer.dmg file folder page.
  3. Click the ‘Download’ button.  Install will show download status in bottom left.
  4. Click on down arrow and choose Open, or double click on download file.
  5. The EndNote Installer frame opens, click on Install EndNote#.
  6. Follow through the default Mac Install Instructions.
    NOTE: At one point during the Customizer windows, you may be asked to enter a user name and password, this is the computer credentials, not Medical Center credentials.

Support and Training

Support

  • For help and troubleshooting EndNote, contact Kim McBride or Mark McKone via Ask Us.
  • Alternatively, contact the Clarivate (EndNote vendor) support line Mon-Fri 9 am to 8 pm EST at
    800-336-4474,  choices = 4,2,1,1

Training

 

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