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Interlibrary Loan and Document Delivery: Lending to Other Libraries

How we accept requests from other libraries

  • We accept requests from other libraries through Docline (NCUBOW), OCLC (NBG), or through our ILLiad lending pages.
  • Libraries that do nos have OCLC or Docline accounts can register for an ILLiad account so they can borrow directly from us.
    • First, register for a new account
    • Log on to your account and submit your request
    • Articles will be posted to your ILLiad account, where you can view them by logging on and looking under View PDFs.  Documents will be available online for 30 days, after which they will be automatically deleted, so be sure to view received  articles promptly
    • Invoices will be sent out monthly
  • We are currently working from home during the pandemic.  Copying from and lending physical materials are presently not available.
  • Our turnaround time for articles or chapters from electronic resources is generally one to two hours during our work hours (7:30 AM - 4:30 PM EST), depending on our workload.  We do accept rush requests, which incur an additional surcharge.
  • We charge North Carolina academic libraries $8.00 per article/loan for regular requests, and libraries outside North Carolina are charged $11.00 per article/loan.  Rush requests incur an additional $5.00 surcharge for North Carolina libraries and $10.00 for libraries outside North Carolina.
  • We deliver articles by Odyssey, Article Exchange, and email.  Books are delivered by trackable UPS, and we request borrowing libraries to return our books using trackable mail services.
  • We can accept payments through IFM, EFTS, check, or credit card (Visa and Mastercard).

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