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Interlibrary Loan and Document Delivery: ILL FAQ

How will COVID-19-related library closures affect my ILL request?

Many libraries across the country are still closed or only partially open to protect their staff and patrons during this pandemic. We are still able to borrow articles from electronic journals and chapters from electronic textbooks for our patrons, and turnaround time does not seem to have been affected. Loans of electronic books are generally prohibited at this time due to licensing agreements with publishers.

Because of library closures, obtaining copies from print journals or book loans can be challenging, but we are doing our best to fill such requests.   We do come in every few days to copy materials from our stacks, so please submit any copy requests you need through ILLiad. If you need to contact us, you can reach us via chat, email (hdoane@wakehealth.edu), phone (336-716-4378; messages will be rolled over to email), or Skype for Business (contact Hilary Doane, Brenda Powell, or Lynette Jacobs).  We're still here, so please let us know how we can help you.


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